How to recover data after Bitlocker decryption failed?

2018-5-11, Posted by Jerry to BitLocker Data Recovery

I was trying to decrypt a Bitlocker protected external hard disk overnight and it seems to be stuck at 45%. I waited for another couple of hours, but the progress was still unchanged, then I paused and then resumed the decryption, the problem persists, so I realized that the decryption had failed. There's over 100 GB worth of some pretty important files on this drive, so I'm eager to get those files back. Can someone tell me how to recover data after Bitlocker decryption failed? I'd be willing to pay a reasonable amount for a software solution.

If you’re experiencing this, we recommend that you pause the decryption and restart the computer and try again, or try decrypting on another computer. If the the problem still persists, the file system has been corrupted or BitLocker metadata has been corrupted after the decryption failed. Because Windows is no longer able to unlock this partition, we have to use data recovery software to recover data from the decryption failed Bitlocker drive. The common data recovery software cannot recover data from BitLocker encrypted partitions, so we recommend that you use professional BitLocker data recovery software Hasleo Data Recovery to recover data after Bitlocker decryption failed.

User Guide: How to recover data after Bitlocker decryption failed with Hasleo Data Recovery?

Step 1: Choose BitLocker Data Recovery

Download, install and run Hasleo Data Recovery. And you will see a screen with many options of recovery. Please select BitLocker Data Recovery mode.

select bitlocker data recovery mode

 

Step 2: Select the drive to Scan

1. Please select the drive where you lose your files, then click "Scan" button to find all BitLocker encrypted partitions on the device.

select drive to scan bitlocker partition

 

2. Hasleo Data Recovery will list all found BitLocker encrypted partitions on the target device.

select bitlocker encrypted partition

 

3. Double click the BitLocker encrypted partition you want to recovery data from, a pop-up window will appear asking you to enter the BitLocker password or BitLocker recovery key. Enter the password or recovery key and then click "OK" button, if the password or key matches, Hasleo Data Recovery will start scanning lost files.

enter bitlocker password

 

Step 3: Preview and Recover Deleted Files

There will be a list of files found by the software, you can preview found files by path and types. Select the files you want to recover and click "Recover" button to save them. If some files are not found, please click "Deep Scan" button to start the Deep Scan Recovery process, deep scan takes more time, but can find much more lost files

preview lost files

 

Please note that:
1. Bitlocker metadata must be intact: Bitlocker metadata was used to store the password and 48-digits recovery key when encrypting the drive with Bitlocker. In some situations, Bitlocker metadata has been corrupted so that lost data cannot be recovered even if you have correct password or recovery key.
2. Have correct password or 48-digits recovery key: The password or 48-digits recovery key is used to decrypt data from Bitlocker encrypted drive after the password or 48-digits recovery key you enter matches the password or 48-digits recovery key stored in Bitlocker metadata.
3. Don't save the recovered files to the partition where your lost files originally located. This prevents your data from geting overwriten.